Driving Instructor Privacy Policy

WeTrust Driving School is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation 2016. We reserve the right to update and modify this Privacy Policy at any time and for any reason. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE.

 

WHAT INFORMATION WE COLLECT ABOUT YOU

While it is perfectly possible to visit and browse our Website without disclosing any personal information, if you choose to proceed by actively engaging with us by filling out the “Register to Teach with WeTrust” form on our Website or making an enquiry for membership over the phone or a face to face meet up with one of our business managers, you will be asked to provide some personal information including your first name, last name, address, postcode, phone number, email address and preferred mode of communication. For each visitor of our Website, we expressly collect non-personally identifiable information from and about your computer like your IP address, web browser type, version and language, operating system type and version, pages viewed while browsing the site, page access times, referring website address etc. If you are accessing our services through a mobile handheld device, we may request access or permission to certain system information including your mobile device ID number, model, manufacturer, etc. If you wish to change any of the access permissions, you may do so in your device’s settings or write to us using the contact details given at the end of this page.

 

HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We securely process all personal and non-personal information and use it for the following purposes –

  • To match you with the appropriate Pupils
  • To inform you about our driving lesson offers and promotions
  • To improve future Website development by gauging visitor traffic and trends
  • To enable third parties to carry out technical and logistical functions on our behalf
  • To send you savings tips, which may be through partnered third party websites, about products and services offered by our partner sites
  • To notify you about any changes to our service

We may also share some of the information we have collected about you in certain situations, including but not limited to the following purposes –

  • Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including hosting service, customer service, email delivery, data analysis and marketing assistance.

  • Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Website. These companies may use information about your visits to our Website and other websites that are contained in web cookies in order to provide advertisements about goods and services that may be of interest to you.

  • Marketing Communications

With your informed consent (opt-in) we may share your information with third parties for marketing purposes, as permitted by law.

  • By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Under no circumstances do we sell your personal information. We disclose only that personal information that is necessary for the third party to deliver their specific service and we take all reasonable measures to ensure they keep your information fully secure and not use it for any purpose other than the one under which it was disclosed.

 

USE OF COOKIES

We may use cookies, web beacons, tracking pixels, Google re-targeting and/or other tracking technologies on our Website to help customise our services and improve your user experience. When you access our Website, your personal information is not collected through the use of tracking technology. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. Additionally, we may at times include or offer third party products or services on our Website. These third-party websites or software may use cookies or similar tracking technology to help manage and optimize your online experience with us. Please note this privacy policy will not be applicable in case of any such third-party software and their associated cookies policy. We bear no responsibility or liability for the content and activities of these third-party links or websites.

 

INFORMATION STORAGE AND SECURITY

The personal information which we hold about you are stored securely in accordance with our internal security policy and the appropriate data protection laws as and where applicable. We have implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, or unauthorised alteration or destruction. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Whilst we strive to use all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. We will notify you promptly in the event of any breach of your personal information which might expose you to serious risk.

We never collect sensitive information about you without your explicit and informed consent. Where you have provided us with consent to use your personal information, you have the right to withdraw this consent at any time by contacting us. We will not retain your personal information for longer than is necessary for the processing. Where you have registered and provided your consent to receive communications from us, then we will retain your personal information for this purpose until your consent is withdrawn.

As per the applicable laws currently in force in UK and EU, you possess a number of rights in relation to your personal information. These rights include

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • rights in relation to automated decision making and profiling.

We are committed to upholding these rights at all times. If you wish to exercise any of these rights, please send us a request that (a) provides sufficient detail to allow us to verify that you are the person about whom we have collected personal information, and (b) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it as soon as possible. Please note that while requesting access to your personal information is free of charge, we reserve the right to charge you for the administrative cost of locating, retrieving, reproducing and sending the requested information.

You also have the right to complain to a supervisory authority where you feel that our processing of your personal information has infringed your rights. The supervisory authority in the United Kingdom is the Information Commissioner’s Office (ICO): https://ico.org.uk.

 

CONTACT US

If you have any further questions, comments or requests regarding this Privacy Policy, please contact us at hello@wetrustdrivingschool.co.uk

  

This Privacy Policy was last updated in October, 2021.